For the record, I hate only one other author. He knows why. http://big.assets.huffingtonpost.com/20140514A_AuthorInsults.html
Kelsye Nelson held this talk on Google a few hours ago. It’s aimed primarily at authors like me (I saw it because I’m an author like me. Coincidence?) but anyone who wants to build a larger, more active Twitter platform could probably benefit. Check it out.